Communication
Copywriting, editing & proofreading
Creating & establishing strategies, managing & supporting communication teams
Drafting communication plans, articles, correspondence, corporate documents & more
Processes
Creating & implementing editorial style guides
Writing & establishing new business processes
Making templates, automating communications & implementing schedules
Policy & governance for communication channels
Digital
Optimising communications through digital channels including EDMs
Social media content & management
Ensuring content is accessible & meets legislative requirements in Australia
Reporting
Weekly, monthly & annual reports
Presentations for internal & external stakeholders
Capability statements, case studies, budget proposals & acquittals
Critical to evaluate & improve communications
Metrics
Consistently measuring engagement
Embedding reporting & metrics wherever possible
Using real data to guide & evaluate communications
Design
Working extensively in both communications & graphic design to deliver the best outcomes
See portfolio